JavaScript must be enabled in order for you to use many of our product detail pages. However, it seems JavaScript is either disabled or not supported by your browser. To use the Z1R Helmets website, enable JavaScript by changing your browser options, then try again.

 Z1R Helmets

Frequently Asked Questions

Question
Can I purchase Z1R products on this website?
Answer

No, Z1R does not sell any products directly online and we encourage you to support your local dealer. However, you can purchase directly from one of our many Online Dealers. For a complete listing of dealers in your area please check out the Dealer Locator.

We also suggest you take the information on the product you are interested in to your local dealer so they can order that product for you if they are temporarily out of stock. Online Dealers

Back to Top

Question
I'm a racer. How do I get sponsored by Z1R?
Answer

Every year we receive hundreds of sponsorship requests from riders all over the United States. Remember, we are looking for only those riders that excel both on and off the track and are looking to represent Z1R in a positive manner.

All requests for sponsorship must be sent to Z1R via email to the following email address: .

If you do not have access to email you may send your request by mail to the Z1R Brand Manager at the following address:

Name
Z1R Brand Manager
Extended Address
3501 Kennedy Rd.
Street Address
Box 5222
Locality, Region Postal Code
Janesville, WI 53547-5222
Country
USA

Applicants should include the following items in their packet and all requests should be as professional as possible. Remember, we are looking for only those riders that will represent Z1R on and off the track in a professional manner, so please take the time to send in a quality packet.

  • Resume (including email address)
  • Action Photo (wearing Z1R is always a plus)
  • Head Shot (school photo is acceptable)
  • Copy of Recent Report Card (if still in school)
  • Letters of Recommendation (from teachers, coaches, etc.)

Please note that we will not be able to return your packet, so please do not send original photos or anything that you want returned. We only accept resumes from August 1st - October 1st for the following season. You will receive a response from us within 8 weeks of submitting your application. Please do not call the office looking for an answer - we will reply via email.

Good luck and we hope to see you at the races.

Back to Top

Question
How can I get a Z1R catalog?
Answer

You can download a PDF version (PDF ~9.4 mb) of our most recent catalog, or you can receive a catalog by mail by clicking here.

Back to Top

Question
Where can I get a Z1R Sticker?
Answer

We appreciate your interest and your support. We would like to extend our thanks by sending you Z1R decals at no charge. Your stickers should arrive via US mail in about 4 - 6 weeks. Sorry, but we can only send free stickers in the USA. Please send a self-addressed stamped envelope to the following address. Remember to place a stamp on the return envelope!

Name
Free Stickers
Care of
c/o Z1R Brand Manager
Extended Address
3501 Kennedy Rd.
Street Address
Box 5222
Locality, Region Postal Code
Janesville, WI 53547-5222
Country
USA

Back to Top

Question
If I have a problem with my product, what is your warranty policy?
Answer

Z1R is 100% committed to creating the best performance riding products in the industry and we're always interested in receiving input from our valued customers. All Z1R products are warranted for a period of 1 year from date of purchase against any defects in materials and workmanship. As riders, we know that our products are subject to severe conditions and stress. We test all of our products in real world applications utilizing our test riders to ensure our products are built to the highest standards. If you experience a problem with one of our products we want to know about it. We kindly request you return your product to the dealer where you originally purchased it (along with your original sales receipt). Your dealer will assist you with returning your product to our distributor, Parts Unlimited. We will then evaluate your claim and either repair, replace, or return the product based on our findings.

If you need further assistance with your claim, you may contact us directly at Customer Service.

Back to Top

Question
What is the best way to wash my helmet?
Answer

Generally, you need to follow the instructions in the Owner’s Manual, which was packaged with your helmet. If you cannot find the Owner’s Manual here are some general guidelines:

Exterior:

Rinse exterior shell and shield with warm water. Take care not to get inside lining and shell wet. Mild soap and water may be used on CLEAR shields and GLOSS finished helmets. Using a clean, soft microfiber cloth, dry outer shell and shield. CAUTION: Using chemicals or oil-based detergents on tinted shields and Rubatone finished helmets can ruin the finish. Use only warm water and clean soft cloth to clean tinted shields and Rubatone finished helmets.

Interior:

Some Z1R helmet models have removable cheek pads and/or liners, which can be removed for washing. Please refer to Z1R’s website for detailed product information and whether or not your Z1R model has removable interior components.

For removable liners and/or cheek pads, HAND wash in warm water with mild soap or detergent, rinse thoroughly and AIR dry. DO NOT place in dryer.

For helmets with permanent (non-removable) liner and/or cheek pads, use a helmet-specific foaming cleanser, which safely cleans and deodorizes the helmet interior. Please visit your local authorized Parts Unlimited dealer for a selection of helmet interior foaming cleansers. Dealer Locator

Back to Top

Question
I have a Z1R Helmet. How do I care for it and how do I know if it’s still good after a crash?
Answer

The following information should provide all of the guidance you need. Also, always read the Owner’s Manual that comes with every Z1R helmet for important information regarding your specific helmet.

Helmet Replacement (All Models)

Although your Z1R Helmet is constructed with the best materials available to offer a long-lasting product, it will eventually need to be replaced. Immediately replace your helmet if:

  • It has suffered an impact. Your helmet is only designed for ONE impact. An impact may fracture the outer shell or compress the impact absorbing liner. You may not be able to detect this damage. Any impact in a crash or a drop from as low as 4 feet is enough to damage your helmet.
  • The shell, lining, or retention system is damaged. The helmet shell, the impact absorbing lining, and the retention system must be in good condition to provide you with the most protection.
  • Even if your helmet has not been damaged, it needs to be replaced every 3 to 5 years depending on how much you use it. Over time, UV rays and adhesive and component aging will damage your helmet. Wearing a damaged helmet may increase your risk of serious injury or death in an accident.
  • If you are unsure if you need to replace your helmet, contact Z1R before using your helmet again.

Using Your Helmet Correctly

To reduce the risk of serious injury or death and to help prevent damage to your helmet:

  • Never adjust your helmet accessories while riding
  • Only make helmet adjustments when stopped
  • Never drop your helmet
  • Dropping your helmet may crack the shell or damage the protective foam
  • The damage may not be visible
  • Your helmet is only designed for ONE impact
  • Refer to Helmet Replacement for more information on what to do after helmet has been dropped
  • Never wear anything between your head and your helmet
  • Doing so may reduce the effectiveness of your helmet
  • Never hang or hook your helmet on anything including mirror stalks, handle bar, or sissy bars
  • Doing so may cause damage to the helmet protective foam or liner
  • Never use insect repellent on or around your helmet
  • Insect repellent may damage your helmet’s visor, shell, protective foam, or other components
  • Never expose helmet to gasoline or gasoline fumes
  • Gasoline may damage your helmet’s visor, shell, protective foam, or other components

If you have any questions on what other substances may damage your helmet, please email us at .

To reduce the risk of serious injury or death and to help prevent damage to your helmet:

  • Always wear eye protection
  • If you are not using a helmet with a face shield, always wear eye protection when riding
  • Always lock your face shield in place when you are riding
  • Always be alert for sounds
  • Your helmet may impair your hearing
  • However, your helmet is not a form of hearing protection
  • Always store your helmet in its helmet bag when not in use to help reduce accidental surface damage.

Inspect Your Helmet

To reduce the risk of serious injury or death, always use your helmet correctly.

Off-Road Helmet:

  • Check the visor screws
  • Re-tighten if necessary
  • Be sure not to over-tighten any screws
  • Plastic base plate screws can break and aluminum visor screws can strip the screw sleeves if over-tightened

Full-Face Helmet:

  • Check the shield and shield ratchet
  • Re-tighten shield ratchet screws if necessary
  • Be sure not to over-tighten any screws
  • Plastic base plate screws can break and aluminum screws can strip the screw sleeves if over-tightened
  • Check for helmet damage
  • If your helmet is damaged or cracked, stop using it immediately
  • See ’Helmet Replacement’ section for further information
  • If your helmet has been dropped, you may not be able to see the damage
  • Check for worn or damaged parts
  • Plastic components may wear out over time
  • If you find worn or damaged parts, replace them or purchase a new helmet.

Helmet Disposal

If you buy a new helmet; destroy the old one to ensure it cannot be reused. Do not sell or give away your old helmet, even if it has not been damaged. Over time the protective foam in the helmet will adjust to the contours of your head. If someone else uses this helmet it will not provide him or her with as much protection.

Back to Top

Question
I want to become a dealer. Where do I start?
Answer

Please contact our distributor, Parts Unlimited at the address below:

Email
Phone
Work1-800-369-1000
Fax
Fax1-608-758-4677
Name
Z1R
Street Address
PO Box 5222
Extended Address
3501 Kennedy Rd.
Locality, Region Postal Code
Janesville, WI 53547-5222
Country
USA


We at Z1R appreciate your interest and support and would like to thank you!